John Christensen created this philosophy in 1998 to improve organizational culture. The central four ideas are: “choose your attitude”, “play”, “make their day” and the “present moment”.
What are the principles of the fish philosophy select all that apply?
Philosophy to improve teamwork, customer service, employee engagement, retention, recognition and leadership.
How long is the fish philosophy video?
FISH! for You course is designed as a short, fun, and interactive Self-Development course. This video-based course will take 45 minutes to complete you will see the World Famous Fishmongers in action and hear from individuals in various industries about how they practise FISH daily.
Where did the fish philosophy start?
Fish! Philosophy was created in 1997 by John Christensen. He visited Pike Place Fish Market in Seattle and was amazed by the way fish sellers were having fun during their work. To his surprise, they were laughing, shouting and tossing trout and salmon through the air, just behind their customer’s heads!
What are the 4 principles of the fish philosophy?
The central four ideas are: “choose your attitude”, “play”, “make their day” and the “present moment”.
What are the four principles of fish?
principles, they’re remarkably simply yet incredibly effective:
- FISH Principle #1: Play. The first FISH! …
- Fish Principle #2: Make Their Day. The second FISH! …
- Fish Principle #3: Be There. The third FISH! …
- Fish Principle #4: Choose Your Attitude. The fourth FISH! …
- Putting the FISH! Principles Into Action.
Why do they throw fish in Seattle?
The Pike Place Fish Market is widely known for its custom of hurling customers’ orders across the shopping area. … Occasionally they will throw a foam fish into the crowd to scare bystanders, or select a customer from the crowds to participate in the fish toss.
How do you incorporate fish philosophy?
Promoting Fish! Philosophy at the Office
- Be There. The first core value of the Fish! …
- Play at Work. The best way to facilitate creativity at the office is by allowing employees to find meaning in what they do. …
- Make Someone’s Day. Making someone’s day is easier than you might think. …
- Choose Your Attitude.
Can a fish smile?
Not likely. In sharks and other fish, the parts of the brain related to feelings aren’t developed enough to produce a smile. Some animals do apparently show feelings such as happiness, anger and fear. … Fish are friends, not food.”
How do I choose my attitude?
Decide: make a decision to choose differently. Remember that you control your attitude because you control your thoughts. Your thoughts are one of the very few things you actually do control. Decide how you want to respond to people, situations, and events, and then take action based on your decision.
Who wrote the book Fish?
Fish: A Proven Way to Boost Morale and Improve Results: Stephen C. Lundin, Harry Paul, John Christensen, Ken Blanchard: 9780786866021: Amazon.com: Books.
When was fish written?
Marianne Moore wrote “The Fish” in 1918 but it was published later in her first collection, Poems, in 1921.
Is the Seattle market open?
Open daily 9 a.m. – 6 p.m.
What is FISH customer service?
Great customer service is more than a “technique.” It comes from the heart. When you are in a FISH! mindset, you see opportunities to make the customer’s day you never saw before. You find solutions to situations that scripts can’t anticipate.
Why is Pike Place Fish Company so successful?
In 1986, longtime owner John Yokoyama and his crew made a commitment to become “World Famous” by only sourcing the highest quality seafood, providing excellent customer service, and committing to making a difference in their community.